SCAM WARNING! There are currently a few posts going round social media due to O2s Outage yesterday. - Saturday 08 December 2018

By Hartlepool Alert

SCAM WARNING! There are currently a few posts going round social media due to O2s Outage yesterday. These posts state if you text REFUND to a given number you will be refunded 50 for the duration of the outage (see pic) An o2 Spokesperson has said Thanks for your patience, Were very sorry about Thursdays data issue. We understand how important it is to stay connected, especially at this time of year. We will be in touch with our customers shortly to share For our Pay Monthly customers, SMB business customers and mobile broadband customers we will be crediting two days of monthly airtime subscription charges by the end of January For our Pay As You Go customers we will be giving a 10 credit on a topup in the New Year and will let our customers know when it is available For our Pay As You Go mobile broadband customers we will be giving a 10 discount on a Bolt On purchase in the New Year and will let our customers know when it is available Wed once again like to thank our customers for their patience. Were doing all we can to make sure this issue doesnt happen again.

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