Trading Standards have received notification from consumers and banking colleagues advising of a new - Wednesday 17 July 2019

By Hartlepool Alert

Trading Standards have received notification from consumers and banking colleagues advising of a new variation of scam call. Upon answering the call to your landline you are played a recorded message which says that it is an emergency call from your bank, but does not specify which bank they are calling from, as an illegal debit card transaction of 600 has been paid from your account. After receiving the message, you are then asked to press 1 to speak to a member of the banking team to discuss the payment. If you press 1, you are put through to a lady with a posh English accent who will request further information from you to verify your account details and process a refund. If you do provide your banking information your account will be emptied or purchases of high value goods will be made in your name. The wording of the recorded message is very alarmist to stop you thinking rationally and scare you in to responding to the call. A devious tactic employed by many scam Please discuss this with your family and friends to make sure they dont lose their life saving. It is an awkward subject but prevention is most definitely better than a cure. If you or a member of your family receive this call, dont worry, simply put the phone down and contact your bank or the Trading Standards Team on 01429 523362.

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