Work to begin on parking ticket machines upgrade WORK is about to begin to upgrade pay and display - Monday 03 July 2017

By Hartlepool Alert

Work to begin on parking ticket machines upgrade WORK is about to begin to upgrade pay and display parking ticket machines in Hartlepool town centre so that they can accept the new 1 coin. Hartlepool Council has faced a frustrating wait since first placing an order with Francebased supplier Parkeon in October last year some five months before the new coin was introduced. The company, which has an ongoing maintenance contract with the Council, has been dealing with a huge backlog of work to upgrade ticket machines across the UK. Now it says engineers will be in Hartlepool from Monday (July 10) to upgrade 48 town centre machines. Phil Hepburn, the Councils Parking Services Manager, said We have received a lot of complaints from people inconvenienced by the failure of the ticket machines to accept the new 1 coin. We sympathise with them and share their frustrations. Although we have been pressing Parkeon for action, the timescale for the work to be carried out is not something we have been able to directly control. I recently met with a number of colleagues from other NorthEast councils and many said they too had been enduring similar long waits so, clearly, this isnt a problem that is confined to Hartlepool. However, we are pleased to have now finally been given a date for work to begin and we are looking forward to this matter being resolved. Ahead of the work, motorists are being reminded that the ticket machines accept other denominations of coins ranging from 10p2 and in some cases the Councils Civil Enforcement Officers who patrol pay and display parking areas may be able to swap new 1 coins for old ones. Drivers can also make cashless payments for parking via their mobile phones, although there is a small additional handling charge. They can download a payment app or register and open an account at www.RingGo.co.uk Fifteen new parking machines recently installed at Seaton Carew following the introduction of parking charges there can accept the new 1 coin and are not affected by this issue.

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